ICT Supervisor Vacancy at Medecins Sans Frontieres

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    Médecins Sans Frontières (MSF) is an independent international medical humanitarian organisation that delivers emergency aid in more than 60 countries to people affected by armed conflict, epidemics, natural or man-made disasters or exclusion from healthcare.

    Job Title: ICT SUPERVISOR

    Code: LS03302

    MAIN OBJECTIVE OF THE POSITION
    Supervises and monitors the implementation of the systems and communications’ software and hardware in the mission, according to MSF standards, protocols and procedures in order to ensure the efficient use of ICT systems and equipment.

    RESPONSIBILITIES
    Accountability:
    Installs, maintains and monitors, the ICT systems and equipment in the mission (capital and projects)
    Supervises, plans and provides network security, supports and trains users, applies security management protocols (back-ups, anti-malware, updates and software patching, firewall protection, radio protection, etc.)
    Registers, reports and refers unsolved questions,problems and unusual requests, to the respective support units in order to actively provide solutions and ensure quality standards
    Trains local IT assistants on daily maintenance tasks and 1st level support, as well as the radio operators in order to improve ICT staff capabilities and to improve lead time response.

    MSF Section/Context Specific Accountabilities:
    50% of the time in the the projects: Damaturu, Gwoza, Maiduguri and Pulka
    Monthly reports to Logco registering all the activities, problems, soutions proposed and plans for following month
    Responsible of updating monthly IT material inventory, location, passwords and status
    Responsible of configuring computers and printers according to MSF standards and programmes.

    REQUIREMENTS
    Education:
    Essential, advanced diploma in IT.
    Desirable degree in technical engineering.

    Experience:
    At least 2 years in IT related jobs.
    Desirable experience in MSF.
    Desirable experience in administration and recovery of backups (MS, C, Veritas, etc.).

    Languages:
    Essential, mission working language; essential working knowledge of English and good command of ICT English.

    Knowledge:
    Administration of Operational Systems (XP-Pro, W7, W2003 Server, Linux)
    MS Office 2003/2007/2010
    Microsoft Networks configuration and set up (network components –switch and routers-, Ethernet, wifi, Bluetooth)
    Protocols: TCP/IP, LAN, WAN
    Apps development languages: platforms.NET, Java, Eclipse RCP
    Configuration and set up of networks: Desktops, Laptops and peripheric
    Mail clients: Outlook, Mozilla, Lotus
    Picture creation: ISO, MDF, CSO, etc.
    Antivirus: Kaspersky
    Other: SAP R3, Citrix, Remote Desktop Access.

    COMPETENCIES
    Results and Quality Orientation L2
    Teamwork and Cooperation L2
    Behavioural Flexibility L2
    Commitment to MSF Participles L2
    Stress Management L3.

    Salary
    As per the MSF salary scale (national contract).

    HOW TO APPLY
    Interested and qualified candidates should send their CV’s and Motivation Letters either by email to: msfe-abuja-recruitment@barcelona.msf.org
    Or
    In person to:
    MSF Provisory Office,
    In MSF Spain offices,
    Plot 394, Etang O. Obuli Street,
    Off Idris Ibrahim Crescent, Jabi,
    Abuja.

    Note: Only short-listed applicants will be contacted.

    DEADLINE: 5 April, 2018

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